Act on opportunity and inspire your team. As a leader, you’re often presented with opportunities that will bring value to you and your business. But you delay taking initiative and placing a plan in action. This slowed response not only impacts you as the leader, but those that look to you — your team. The habits you create in your business about your business have an impact on your team and become what they absorb and ultimately imitate. When you see your employees or team members taking initiative about the tasks that have been delegated to them, it reflects the example you’ve set. … [Read more...]
The Benefits of Solving Your Business Identity Crisis
I heard a speaker once extoll the value of giving your company an identity that your team could rally around. People want to work for an organization that has alignment of common values, security, enjoyment and rewards. They are motivated by connecting to a central purpose. People don’t want to work hard and make money for an organization that they can’t relate to. The entire team will come together to achieve common goals and will thrive in the process. We use the internal name, "Tiger" for our Company to align our goals and share the Company’s objectives and vision. Creating an … [Read more...]
Valuable Team Building Lessons from Inside the Magic Kingdom
The team that studies together, grows. I'm a huge advocate of finding books that your team can read, review, and take action from. Inside the Magic Kingdom offers business wisdom from a company I consider to be the gold standard of outstanding customer experience. While you may or may not want to visit the theme parks, few would argue that Disney runs a world-class operation that millions fondly refer to as the Happiest Place on Earth. This book, Inside the Magic Kingdom, by Tom Connellan, reveals seven lessons through a fictional meeting of people coming from all different walks of … [Read more...]
