Being a great Administrative Professional and providing excellent customer service go hand in hand. Having been an Administrative Assistant for over 20+ years, I have found the following tips to be amongst my best practices, allowing me to be the best I can be in fulfilling my daily tasks. 1. Be Organized and Detail Oriented It is essential to be focused and prioritize your workflow. Attention to details is a must. Each morning jot down the top 5 tasks to accomplish in priority that day. This simple exercise starts the day on the right track, especially when the inevitable unexpected … [Read more...]
Developing Authentic Communication
Be authentic. Your co-workers welcome it, they long for the same open, candid communication that you desire. I have been fortunate over the years to work with teams from across the country. One common thread that shows up for many is the fear of having direct authentic conversations with their co-workers, be it supervisors or subordinates. When you withhold your true feelings and forego expressing your needs and desires, stress begins to build at an alarming rate. This can make your work life miserable, and ultimately bring on a variety of health problems. So what do you have invested in … [Read more...]
